Regulations and procedures

Our company follows the European Parliament and Council Directive 2004/39/EC (MiFID – Markets in Financial Instruments Directive) which entered into force on November 1, 2007. This directive is intended to ensure better protection of investors and integrity of financial markets, as well as to promote fairness, transparency and efficiency in financial markets.

 Order Execution Policy

 Avoiding Conflicts of Interest and Their Management Policy

 Internal Capital Adequacy Assessment Process Policy

 Business Continuity Policy and the Procedures for Work Organization

 Information Security Policy

 Business Continuity Policy

 Procedure for Supervision of Personal Transaction

 Summary Description of Financial Instruments and Specific Risks

 Remuneration Policy


 Procedures related to the management of clients’ complaints

 Complaints of financial market participants